Domestic Orders:

All domestic shipping within Indonesia is via JNE Shipping Company https://www.jne.co.id/id/beranda

All orders should expect to arrive between 2-3 days for REG shipping.

All purchases conducted through the Majene Jewels website will use the standard REG shipping provided by JNE. If you would like to request a faster shipping method please contact our customer service hotline on Whatsapp.

All orders should expect to arrive between 2-3 days with REG shipping via JNE.

International Orders:

We ship worldwide! All international shipping is via FedEx.

Return Policy

All sales are final

We do not accept any refunds or exchanges of purchased items if the customer changes their mind regarding the purchase

If your newly purchased item has a defect within the first 3 days since purchase you are entitled to exchange the item with another item of the same value. Please contact us via Whatsapp or email to report any defective purchases.

We do not pay for returns to be shipped back to Majene Jewels

We do not accept any returns for tarnished metal thats has occurred due to wear or come into contact with any chemicals

We reserve the right to refuse returns if we believe that the customer did not follow the care guide instructions given at the time of purchase